Clifton House Medical Centre - Patient Responsibilities

Whorlton Hall: Ten arrested over abuse allegations24 May 2019 14:36Ten workers are held over the alleged mistreatment of hospital patients following a BBC investigation.
'Cancer screening should be as easy as booking a flight'24 May 2019 13:21Text reminders and after-work appointments are recommended in a report on improving cancer screening.
Surgeons warn of serious hand injuries from dog leads and collars24 May 2019 01:19A Cornwall dog owner had the skin torn off her middle finger by a lead wound tightly round her hand.
Mumps and measles cases in England prompt vaccine call24 May 2019 01:16There were 795 cases of mumps in the first three months of 2019, versus 1,031 in the whole of 2018.
Migraines: Calls for 'life changing' drug Aimovig on NHS in England24 May 2019 07:24The 'life-changing' injection has been approved for use in Scotland, but not yet in England.
Whorlton Hall: Hospital abuse missed despite at least 100 official visits23 May 2019 17:10Inspectors, council staff and NHS officials went in twice week on average in the year before Panorama expose.

Patient Responsibilities

Please treat all surgery staff with the same respect – we are all just doing our job
Do not ask for information about anyone other than yourself
Tell us of any change of name or address, so that our records are accurate
Only request an urgent appointment if appropriate. Home visits should only be requested if you are really too ill to attend surgery. Night visits should be for emergencies only – the Doctor On-Call will be at work as usual the next day
Please cancel your appointment if you are unable to attend
Please be punctual, but be prepared to wait if your own consultation is delayed by an unexpected emergency
Please allow sufficient time for your consultant’s letter, or the results of any tests, to reach us
You will be advised of the usual length of time to wait
Use the tear off slip to request your repeat prescription whenever possible. Please attend for review, when asked, before your next prescription is due
Do let us know whenever you feel we have not met our responsibility to you
We would, of course, be pleased to hear when you feel praise is due as well.

Clifton House Medical Centre, 263-265 Beverley Road, Hull, East Yorkshire, HU5 2ST

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