Skip to main content
Language
Afrikaans
Albanian
Arabic
Armenian
Azerbaijani
Basque
Belarusian
Bengali
Bulgarian
Catalan
Chinese (Simplified)
Chinese (Traditional)
Croatian
Czech
Danish
Dutch
Esperanto
Estonian
Filipino
Finnish
French
Galician
Georgian
German
Greek
Gujarati
Haitian Creole
Hebrew
Hindi
Hungarian
Icelandic
Indonesian
Irish
Italian
Japanese
Kannada
Korean
Lao
Latin
Latvian
Lithuanian
Macedonian
Malay
Maltese
Norwegian
Persian
Polish
Portuguese
Romanian
Russian
Serbian
Slovak
Slovenian
Spanish
Swahili
Swedish
Tamil
Telugu
Thai
Turkish
Ukrainian
Urdu
Vietnamese
Welsh
Yiddish
01482 341423
Text Size
Increase Text Size
Decrease Text Size
Reset Text Size
Search
Show Main Menu
Home
Surgery Times
Appointments
Home Visit
Repeat Medication
Register with Practice
Contact Us
Show Side Menu
Online Access
Key Information
Doctors and Staff
Surgery Times
Clinics
Telephone Advice
Repeat Prescriptions
Forms
Patient Participation Group
Summary Records
Vacancies
Practice Charter
Patient Responsibilities
Practice Responsibilities
Patient Confidentiality
Complaints Procedure
General Data Protection Regulations GDPR May 2018
Care Data
Acclaim PCN
Access to Medical Records Online
Named Accountable GP
COVID-19
Live Well
Conditions A to Z
BBC Health News
How is your hospital doing as NHS battles to bring down waiting times?
27 Jun 2025 00:08
Use our interactive tracker to see if treatment waits are getting better at your local hospital
Drug for rare disease brings 'joy and hope'
27 Jun 2025 00:01
A teenage patient who helped discover a rare condition is the first to benefit from a new treatment.
Weight loss jabs study begins after reports of pancreas issues
26 Jun 2025 13:11
There have been hundreds of cases of acute pancreatitis in people who have also taken Mounjaro, Ozempic and Wegovy.
Womb lining test offers miscarriage hope to women
26 Jun 2025 01:01
The test can measure whether an abnormal reaction in the womb could make pregnancy loss more likely.
Ransomware attack contributed to patient's death
25 Jun 2025 16:47
An NHS trust in London confirms an unexpected patient death during the cyber attack on 3 June 2024.
Watchdog 'acted irrationally' over gender clinic, court told
24 Jun 2025 18:31
A former nurse and a mother claim the watchdog should have imposed conditions on the clinic.
Contact Us
Home
>
Patient Responsibilities
Patient Responsibilities
Please treat all surgery staff with the same respect – we are all just doing our job
Do not ask for information about anyone other than yourself
Tell us of any change of name, address or contact number, so that our records are accurate
Please cancel your appointment if you are unable to attend
Please be punctual, but be prepared to wait if your own consultation is delayed by an unexpected emergency
Please allow sufficient time for your consultant’s letter, or the results of any tests, to reach us
You will be advised of the usual length of time to wait
Do let us know whenever you feel we have not met our responsibility to you
We would, of course, be pleased to hear when you feel praise is due as well.
Last Updated 19 Jun 2025
Share
Print
Facebook
Bluesky
X (Twitter)
LinkedIn
Local Services
Gym/
Health Club
Funeral
Services
Dance
School
Loading...
Pause
Local Services
Gym/
Health Club
Funeral
Services
Dance
School