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Clifton House Medical Centre
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BBC Health News

  • MPs vote to allow health staff to opt out of assisted dying process16 May 2025 16:05The move is among several tweaks to the assisted dying bill which were debated by MPs.
  • Hancock ignored call to test all NHS staff, Covid inquiry hears15 May 2025 19:23Two Nobel prize-winning scientists worried about "asymptomatic transmission" between staff and patients.
  • Overhaul needed to prevent benefit claimants suffering harm, MPs say15 May 2025 01:38MPs say new laws and "deep-rooted cultural change" are needed at the Department for Work and Pensions.
  • GPs split over assisted dying plans, BBC research suggests14 May 2025 01:37GPs are deeply divided over assisted dying with personal beliefs shaping their views, BBC research reveals.
  • For, against, undecided: Three GPs give their views on assisted dying14 May 2025 01:58GPs from different areas of England tell us how they feel about plans to legalise assisted dying.
  • Government has no clear plan for NHS England abolition, say MPs14 May 2025 00:15Cross-party group of MPs say move is causing uncertainty at time when NHS is under huge pressure.
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Patient Confidentiality

All staff in the Practice are bound to maintain patient confidentiality at all times. Any proven breach of confidentiality will be treated extremely seriously. Confidentiality also extends to family members, therefore medical information relating to you will not be divulged without your consent.

We pride ourselves on our helpful, friendly staff. Help us to run an efficient Practice. Patients will be treated with respect and courtesy. Kindly afford us the same. The Practice has a complaints system in place and nominated personnel to deal with such matters in a caring, supportive and effective manner. If you wish to make a complaint, please ask for the Reception Team Leader. Patients are always welcome to comment on services, or make suggestions for improvement. A suggestions box is in the Patient’s waiting area.

Language and interpretation services are offered by the Interpretation Services. We also operate a translation service for 28 of the most used languages. This is offered through the Language Line. We can book an interpreter for you from the Translation Service. Please ask at Reception.

The Accessible Information standard of July 2016 aims to ensure that everyone is communicated to in a way that’s suits them.  If you have any communication or information needs relating to a disability, impairment or sensory loss please inform the Practice. 

We operate a policy of zero tolerance to violent and/or abusive behaviour.

Our policy defines the Practice guidelines for when it is reasonable to remove a Patient from the Practice list and to ensure that any concerns about removing Patients from the list are dealt with fairly.

The exception to this is if a Patient has to be reported to the police for violent behaviour towards any member of the Practice staff, s/he may be immediately removed.

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Clifton House Medical Centre

263-265 Beverley Road, Hull, East Yorkshire, HU5 2ST

  • 01482 341423
  • hnyicb-hull.b81054-outsidemail@nhs.net
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