Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 01482 341423
  • Text Size
    • Increase Text Size
    • Decrease Text Size
    • Reset Text Size
Clifton House Medical Centre Providing NHS services
Providing NHS services
Search
Show Main Menu
  • Home
  • Surgery Times
  • Appointments
  • Home Visit
  • Repeat Medication
  • Register with Practice
  • Contact Us
Show Side Menu
  • Online Access

Key Information

  • Doctors and Staff
  • Surgery Times
  • Clinics
  • Telephone Advice
  • Repeat Prescriptions
  • Forms
  • Patient Participation Group
  • Summary Records
  • Vacancies
  • Practice Charter
  • Patient Responsibilities
  • Practice Responsibilities
  • Patient Confidentiality
  • Complaints Procedure
  • General Data Protection Regulations GDPR May 2018
  • Care Data
  • Acclaim PCN
  • Events
  • Statement of Intent
  • Access to Medical Records Online
  • Named Accountable GP
  • COVID-19
Call 111 - When it is less urgent than 999
  • Live Well
  • Conditions A to Z

BBC Health News

  • Measles holiday warning as cases rise in Europe06 Jun 2025 13:41As the summer holiday season gets going, families are being warned of measles outbreaks in many popular European destinations, with vaccination rates in the UK still far below what experts advise.
  • Growing number of MPs changing their mind on assisted dying06 Jun 2025 05:22At least a dozen MPs who backed the bill or abstained now say they are likely to vote against it.
  • Women warned weight-loss jabs may affect the pill05 Jun 2025 14:25Women should use the most effective contraception to avoid pregnancy while taking 'skinny jabs', the drugs regulator says.
  • Greater awareness behind ADHD surge, study suggests05 Jun 2025 04:56Study found ADHD is not becoming more common, despite a surge in people being diagnosed.
  • Handwritten notes reveal Churchill's penicillin concern ahead of D-Day06 Jun 2025 01:17Handwritten notes show the wartime prime minister's frustration over slow penicillin production.
  • First bacteria we ever meet can keep us out of hospital05 Jun 2025 01:48For the first time, scientists show how our microbiome forms affects the risk of infection.
Contact Us
Home > Patient Confidentiality

Patient Confidentiality

All staff in the Practice are bound to maintain patient confidentiality at all times. Any proven breach of confidentiality will be treated extremely seriously. Confidentiality also extends to family members, therefore medical information relating to you will not be divulged without your consent.

We pride ourselves on our helpful, friendly staff. Help us to run an efficient Practice. Patients will be treated with respect and courtesy. Kindly afford us the same. The Practice has a complaints system in place and nominated personnel to deal with such matters in a caring, supportive and effective manner. If you wish to make a complaint, please ask for the Reception Team Leader. Patients are always welcome to comment on services, or make suggestions for improvement. A suggestions box is in the Patient’s waiting area.

Language and interpretation services are offered by the Interpretation Services. We also operate a translation service for 28 of the most used languages. This is offered through the Language Line. We can book an interpreter for you from the Translation Service. Please ask at Reception.

The Accessible Information standard of July 2016 aims to ensure that everyone is communicated to in a way that’s suits them.  If you have any communication or information needs relating to a disability, impairment or sensory loss please inform the Practice. 

We operate a policy of zero tolerance to violent and/or abusive behaviour.

Our policy defines the Practice guidelines for when it is reasonable to remove a Patient from the Practice list and to ensure that any concerns about removing Patients from the list are dealt with fairly.

The exception to this is if a Patient has to be reported to the police for violent behaviour towards any member of the Practice staff, s/he may be immediately removed.

Last Updated 12 Mar 2024

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services
Dance
School
Funeral
Services
Gym/
Health Club

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Social

  • Facebook

Contact

Clifton House Medical Centre

263-265 Beverley Road, Hull, East Yorkshire, HU5 2ST

  • 01482 341423
  • hnyicb-hull.b81054-outsidemail@nhs.net
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services
Dance
School
Funeral
Services
Gym/
Health Club