Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • 01482 341423
  • Text Size
    • Increase Text Size
    • Decrease Text Size
    • Reset Text Size
Clifton House Medical Centre Providing NHS services
Providing NHS services
Search
Show Main Menu
  • Home
  • Surgery Times
  • Appointments
  • Home Visit
  • Repeat Medication
  • Register with Practice
  • Contact Us
Show Side Menu
  • Online Access

Key Information

  • Doctors and Staff
  • Surgery Times
  • Clinics
  • Telephone Advice
  • Repeat Prescriptions
  • Forms
  • Patient Participation Group
  • Summary Records
  • Vacancies
  • Practice Charter
  • Patient Responsibilities
  • Practice Responsibilities
  • Patient Confidentiality
  • Complaints Procedure
  • General Data Protection Regulations GDPR May 2018
  • Care Data
  • Acclaim PCN
  • Access to Medical Records Online
  • Named Accountable GP
  • COVID-19
Call 111 - When it is less urgent than 999
  • Live Well
  • Conditions A to Z

BBC Health News

  • The doctor strike has ended - what comes next?30 Jul 2025 07:02With doctors returning to work after five-day walkout, is there an opportunity for talks to re-start?
  • I've stopped life-saving medication says man exhausted by fight for NHS care30 Jul 2025 02:13Tim Hull, who has a rare neurological condition, says his quality of life is "very, very low".
  • 'I was a shopping addict - it needs to be taken more seriously'30 Jul 2025 03:01People with experience of compulsive buying say more NHS help is needed to tackle the issue.
  • Rape crisis centre to launch single-sex only meetings after trans row30 Jul 2025 01:34The new group will run alongside an existing service which allows trans and non-binary people to take part
  • Parents 'horrified' by maternity services report29 Jul 2025 14:10NHS England finds "significant'' concerns about services at Leeds Teaching Hospitals NHS Trust.
  • Why the government wants your pet dog and cat poo29 Jul 2025 11:38The screening is part of the drive to fight superbugs that are resistant to common antibiotic drugs.
Contact Us
Home > Patient Confidentiality

Patient Confidentiality

All staff in the Practice are bound to maintain patient confidentiality at all times. Any proven breach of confidentiality will be treated extremely seriously. Confidentiality also extends to family members, therefore medical information relating to you will not be divulged without your consent.

We pride ourselves on our helpful, friendly staff. Help us to run an efficient Practice. Patients will be treated with respect and courtesy. Kindly afford us the same. The Practice has a complaints system in place and nominated personnel to deal with such matters in a caring, supportive and effective manner. If you wish to make a complaint, please ask for the Reception Team Leader. Patients are always welcome to comment on services, or make suggestions for improvement. A suggestions box is in the Patient’s waiting area.

Language and interpretation services are offered by the Interpretation Services. We also operate a translation service for 28 of the most used languages. This is offered through the Language Line. We can book an interpreter for you from the Translation Service. Please ask at Reception.

The Accessible Information standard of July 2016 aims to ensure that everyone is communicated to in a way that’s suits them.  If you have any communication or information needs relating to a disability, impairment or sensory loss please inform the Practice. 

We operate a policy of zero tolerance to violent and/or abusive behaviour.

Our policy defines the Practice guidelines for when it is reasonable to remove a Patient from the Practice list and to ensure that any concerns about removing Patients from the list are dealt with fairly.

The exception to this is if a Patient has to be reported to the police for violent behaviour towards any member of the Practice staff, s/he may be immediately removed.

Last Updated 19 Jun 2025

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services
Gym/
Health Club
Funeral
Services
Dance
School

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Social

  • Facebook

Contact

Clifton House Medical Centre

263-265 Beverley Road, Hull, East Yorkshire, HU5 2ST

  • 01482 341423
  • hnyicb-hull.b81054-outsidemail@nhs.net
© Neighbourhood Direct Ltd  2025
GP Practice Website by Oldroyd Publishing Group

Loading...

Local Services
Gym/
Health Club
Funeral
Services
Dance
School