Changes to the pharmacy team telephone lines
The new hours for the pharmacy team telephone line are 10am-12pm and 2pm-4pm. Alternatively, if it is not urgent, please email your query using the practice email address: HULLCCG.B81054-Outsidemail@nhs.net and the pharmacy team will get back to you regarding your query. If your query is urgent and outside of these hours, please speak to a receptionist.
We are working on putting our patients onto the Electronic Repeat Dispensing Scheme (eRD) This means we will review your regular or repeat prescriptions and send enough medication electronically to a pharmacy of your choice up until your next birthday. During the month of your birthday, you will be invited in for bloods/BP (if appropriate) then your eRD will be set back up again.
You do not need to do anything.
You can then collect your MONTHLY medication from your pharmacy when you have 5-7 days left of your current supply, if you have your prescription delivered to your home then you do not need to do anything.
Your GP will set up eRD for you.
Benefits of eRD allows your GP to prescribe your regular medicines for up to a year. It’s reliable, secure, and confidential. Your regular prescriptions are stored securely on the NHS database, so they'll be ready at the pharmacy each time you need them.
Using eRD you can:
· Save time by avoiding unnecessary trips or calls to your GP every time you need to order a repeat prescription
· Pick up your repeat prescriptions directly from your pharmacy without having to visit your GP
· Spend less time waiting for your prescription in the pharmacy or GP practice,
You can find more information at: www.nhsbsa.nhs.uk/eRD-patients
If you are interested in using this scheme, please contact the surgery and your details will be passed to our pharmacy team.
Did you know you can order all your regular medication through the NHS App. This is quick, safe and can be done from your mobile device 24 hours a day. Please click on the following link for more information. https://www.nhs.uk/nhs-app/
Unfortunately Clifton House Medical Centre will be closing it's Practice list from today 12th July 2023. We will update this page when the list is re-opened. Please use the following link to search for other GP surgeries in the area: www.nhs.uk/service-search/find-a-gp Apologies for any inconvenience caused.
Introduction to our new Senior Pharmacy Technician
My name is Paula Taylor Fdsc, BA (hons), and I am the Registered Senior Pharmacy Technician for Clifton House Medical Centre.
Years ago a pharmacy technician would only be found in a community pharmacy however over the last few years the role has become so much more.
Please ask for the pharmacy technician if you require any medicines information:
- You are unsure what medication you should be taking?
- Have concerns about your new or current medication?
- Experiencing side effects?
- Need a medication review?
- Or, anything relating to medication whether its big or small!
We have recently updated the name of our prescription team. They will now be called The Pharmacy Team. The change has been made as we introduce our newest member of staff, Paula, our Senior Pharmacy Technician. As the team will now work on much more than just issuing repeat prescriptions, we felt this warranted a new name. If you need to speak to the Pharmacy team you will find them on Option 2 when you call the surgery. They are available to speak to between 10am and 4pm Monday to Friday.
Marmot Primary Care Network (PCN) currently delivers an “extended access” service which provides evening and weekend appointments for patients who are registered with practices that belong to Marmot PCN and also patients who are registered with practices that belong to Symphonie PCN.
The service currently delivers appointments after 6.30pm Monday to Friday and between 8am to 2pm on Saturdays and Sundays. Appointments are available at Bransholme Health Centre (7 days a week) and Elliott Chappell Health Centre (Wednesday and Saturdays) and are currently booked via your own GP practice.
To ensure that we are meeting the needs of our patients and providing access to appointments that are convenient and accessible, we would like to gather your views in relation to our current service and how we might deliver the service in the future.
*Primary Care Networks are groups of GP practices working together to deliver services to patients.
Completing the Questionnaire - Taking part in this questionnaire is voluntary and anonymous. For each question please tick the box that is closest to your views or closest to your experience. You can complete the questionnaire by clicking on the link:
Or, you can pop along to the surgery to pick up a paper version to complete.
If you are unsure whether you are up to date with your vaccinations, please call the surgery on 01482 341423.
Measles Mumps Rubella
Measles is circulating, it is serious, very infectious and can cause complications.
Especially for those with a weakened immune system, babies under one year and pregnant women.
You need two doses of MMR vaccine to protect you, see your GP Practice to make an appointment.
It is never too late to have your MMR.
Hello from All at Home from Hospital
If you have a patient who would benefit from the short term support of Home from Hospital why not give us a call or pass on our details?
We offer support with shopping, befriending, changing anti-embolism stockings and assistance in welfare rights applications.
01482 447673 option 1
Hull Churches Home from Hospital Service
Lindsey Place, Hull, HU4 6BS | Tel: 01482 447673 | Fax: 01482 443607
Web: www.hchfh.org.uk | Registered Charity No: 1181247
All patients registered at practices across Hull will be able to access routine appointments at evenings and weekends.
Access+ is a new NHS service that will offer patients pre-booked appointments with GPs, practice nurses, pharmacists and physiotherapists at one of our hubs across the city.
THE NEW GENERAL DATA PROTECTION REGULATIONS COME IN TO FORCE ON 25th MAY 2018. FOR MORE INFORMATION PLEASE SELECT THE "GDPR" TAB DOWN THE LEFT HAND SIDE OF THE PAGE.
GDPR is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.
The regulation applies from 25th May 2018, and will apply even after the UK leaves the EU.
Did you know that you can now book appointments and order repeat medication using the internet?
- Using your computer/laptop or your mobile/tablet
- No more problems trying to get through to the surgery
- Repeat medication can be ordered and appointments made 24 hours a day, 7 days a week when it is convenient for you to do so
What you need to do:
- Complete an online access application form which can be printed by clicking on the link below:
Patient Online Registration Form (DOCX, 51KB)
- or by popping into the surgery to collect one. One application form per person.
- Once completed return it to the surgery in person with photographic proof of ID and we will give you your username and password to gain access.
- To log onto systmonline: access is through our website, click on the appointments or repeat medication tabs at the top of the page, you will see
Clicking here will take you to the systmonline website where you can log in and either book appointments or order your repeat medication.
You can also download an App for systmonline which you can use without having to go through our website. There is also the NHS App https://www.nhs.uk/nhs-app/
Open every weekday from 8.00am - 6.30pm
Out Of Hours - Tel: 341423 (Follow the instructions given)
NHS 111 - Tel: 111
Protected Time For Learning.
The surgery will be closed from 12.30pm on the following dates:
Bank Holiday closures.
The surgery will be closed on the following dates:
| 20th September 2023
PLEASE ENSURE YOU REQUEST YOUR REGULAR MEDICATION IN PLENTY OF TIME TO COVER THE ABOVE SURGERY CLOSURES