We have recently updated the name of our prescription team. They will now be called The Pharmacy Team. The change has been made as we introduce our newest member of staff, Paula, our Senior Pharmacy Technician. As the team will now work on much more than just issuing repeat prescriptions, we felt this warranted a new name. If you need to speak to the Pharmacy team you will find them on Option 2 when you call the surgery. They are available to speak to between 10am and 4pm Monday to Friday.

There are no immediate changes to NHS England guidelines regarding the wearing of face coverings within a healthcare setting. Therefore all staff, patients and visitors are to continue to wear a mask/face covering when visiting the surgery. Thank you for helping to keep everyone safe.

For more information regarding the importance of smear tests and what the results mean please visit HTTPS://WWW.JOSTRUST.ORG.UK/GET-INVOLVED/CAMPAIGN/CERVICAL-SCREENING-AWARENESS-WEEK

Proof of COVID Vaccination Status

People in England who have received both vaccine doses will be able to demonstrate their COVID vaccination status via the NHS app from 17th May 2021. Those without access to the app can request a letter from the NHS proving their vaccination status by calling 119 from 17th May.

Please click on the link below for instructions on how to register on the NHS app.

www.nhs.uk/nhs-services/online-services/nhs-log-in/

PLEASE DO NOT CONTACT YOUR GP AS WE ARE UNABLE TO SUPPLY THIS INFORMATION.

Hello from All at Home from Hospital

If you have a patient who would benefit from the short term support of Home from Hospital why not give us a call or pass on our details?

We offer support with shopping, befriending, changing anti-embolism stockings and assistance in welfare rights applications.

01482 447673 option 1

Hull Churches Home from Hospital Service
Lindsey Place, Hull, HU4 6BS | Tel: 01482 447673 | Fax: 01482 443607
Email: administrator@hchfh.org.uk
Web: www.hchfh.org.uk | Registered Charity No: 1181247

Please click on the link below to read an update on how the Practice is planning to move forward during the coming months. If you have any questions or issues please contact the Practice either by telephone or by clicking on our email address at the top of the page.

Clifton House Medical Centre COVID 19 July 2020

Requesting Medication during the Covid19 Pandemic

To reduce the amount of people needing to attend the surgery we are allowing patients who would normally drop their medication request off at the surgery to order their medication using our email which can be found at the top of this page. Please give full name, DOB and address, followed by the medication required.

We will send all prescriptions electronically to the pharmacist. Therefore if you are not already signed up for this service please let us know the name and address of the pharmacy you wish your prescription to go to.

Any questions please contact the surgery.

Change in GP Appointments

Please DO NOT attend the surgery. We are changing all booked GP appointments from a face to face appointment to a telephone triage appointment. You will receive a call at some point on the same day as your appointment. If the GP feels that you need a face to face appointment this will be made at the same time.

If you want to make an appointment with the GP, please telephone the surgery and your details will be taken for the GP to call you back later that day. If the GP feels that you need a face to face appointment this will be made at the same time.

Please be patient with our staff at this difficult time.

All patients registered at practices across Hull will be able to access routine appointments at evenings and weekends.

Access+ is a new NHS service that will offer patients pre-booked appointments with GPs, practice nurses, pharmacists and physiotherapists at one of our hubs across the city.

THE NEW GENERAL DATA PROTECTION REGULATIONS COME IN TO FORCE ON 25th MAY 2018. FOR MORE INFORMATION PLEASE SELECT THE "GDPR" TAB DOWN THE LEFT HAND SIDE OF THE PAGE.

Did you know that you can now book appointments and order repeat medication using the internet?

• Using your computer/laptop or your mobile/tablet
• No more problems trying to get through to the surgery
• Repeat medication can be ordered and appointments made 24 hours a day, 7 days a week when it is convenient for you to do so

What you need to do:

• Complete an online access application form which can be printed by clicking on the link below:
  Patient Online Registration Form
• or by popping into the surgery to collect one. One application form per person.
• Once completed return it to the surgery in person with photographic proof of ID and we will give you your username and password to gain access.
• To log onto systmonline: access is through our website, click on the appointments or repeat medication tabs at the top of the page, you will see

Click on this box which will then take you to the systmonline website where you can log in and either book appointments or order your repeat medication. You can also download an App for systmonline which you can use without having to go through our website.

Did you know

We now have a Clinical Practitioner, Kim Stanworth who can see Patients aged 3 and above with any of the following ailments:

Chest Infection - COPD Exacerbation, Acute asthmatic episodes

Abdominal Pain - Diarrhoea, Vomiting

Headache - Minor head injuries, New onset of headaches

Rash - Rashes, eczena, simple allergic reactions, bites, cellulitis

Ear, Nose, Throat - Earaches, sore throat, nose bleeds

PV Bleed - Suspected miscarriage

Back Pain - New onset of back pain

If you need to be seen for any of the above please ask at reception to see the Clinical Practitioner.

Opening Hours

Open every weekday from 8.00am - 6.30pm

Out Of Hours - Tel: 341423 (Follow the instructions given)

NHS 111 - Tel: 111

PLEASE ENSURE YOU REQUEST YOUR REGULAR MEDICATION IN PLENTY OF TIME TO COVER THE ABOVE SURGERY CLOSURES